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FAQS

When should I select "Not applicable" for a particular service?

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Answer:

Selecting 'Not applicable' means that the service will not be assessed. This means that the methodology will not assign the maximum score to the reference building. Therefore, the service will not penalise the final score for the absence of the service in the building. This option can be selected when the service is not present and the methodology and/or national regulations allow it. The application includes a message to guide users on the use of this option when they move the mouse over each service description.


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