Calculation methodology
On the last page of each service's support sheets, there is a table showing the service's impact score. This table gives the number of points awarded to each functionality level of the service in question by impact criterion.
The “ordinal impact scores” table on the “Results” page therefore represents the sum of the points associated with the functionality levels selected for each service in a technical domain by impact criterion. If certain services are not applicable, their points are not included in this sum. If several functionality levels are associated with the same service, the number of points for the service is calculated based on the percentage of application of each functionality level.